Managed Print Services: What is MPS?
Managed Print Services is the active management and optimization of printers and other document output devices and related business processes. MPS typically is an outsourced solution provided by printer manufacturers, IT VAR, Managed Print Service Providers, or MPS specific dealers. MPS presents an opportunity for companies to, increase IT bandwidth, reduce print costs, improve employee productivity and reduce help desk calls.
Research by Photizo Group has revealed that the average cost per employee is over $725/year. This is just the "out of pocket" cost for aquiring printer equipment, buying printer supplies, and maintaining the print equipment. It does not capture even more significant costs, such as paper, end-user productivity, and time spent by IT supporting devices.
Managed Print Services Process
Print Assessment: Get control of your print environment through a managed print services assessment. A managed print services assessment should provide an understanding of user requirements, and identify your company's pain points in regards to printers and document imaging/document-centric processes. These opportunities should drive to developing a plan to resolve your pain points.
Print Optimization & Ongoing Print Management: With your managed print strategy in place, and the best vendor to meet your needs, you'll optimize your printer fleet, put in place governance around printer deployment and usage, and ensure ongoing optimization and proactive printer fleet management.
Business Process Optimization: After your printer fleet is optimized and maintained, the next opportunity lies in asking the question "Why print?" Companies can continually improve their document-centric processes, reduce costs, and focus on enhancing document work-flow using advanced imaging devices as on-ramps to intelligent document scanning and other process improvements.